Shipping policy

Shipping Policy

All orders are processed after payment confirmation.

Local Products

• In-stock items are usually shipped within 1–3 business days.
• Delivery times depend on the courier and destination.

Pre-Order & International Items

• Products from outside the Philippines are only available through our pre-order or pasabuy service.
• Estimated shipping times may vary depending on supplier availability, international transit, customs processing, and local delivery.
• Estimated delivery dates are not guaranteed.

Customs & Import Delays

• International shipments may be subject to customs inspections and delays beyond our control.
• We monitor shipping conditions before forwarding international orders whenever possible.

Order Tracking

• Tracking information will be provided once available.