Refund policy

Refund & Cancellation Policy

Due to the nature of our products and sourcing process, all sales are considered final unless otherwise stated.

Order Cancellation

• Orders may only be cancelled before they have been processed or submitted to suppliers.
• Once an order has been processed, cancellations may no longer be possible.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and provide clear photos for verification.

International Shipments

• We do not provide refunds for delays caused by customs, shipping carriers, or other circumstances beyond our control.
• In the event that an international shipment is seized or confiscated by customs, supporting documentation or proof will be provided when available.